Open conversations
248
+12 today
Avg. first response
8m 42s
−18% vs last week
SLA at risk
6
needs attention
Team load
73%
Diego R. peaking
Resolved today
41
+9 vs yesterday
Klaus Weber
UrgentGmbHHexa Robotics GmbH·DE·TAX·Assigned · Diego R.
AI SummaryPriority · Medium2 open tasks
- Client received a Finanzamt audit notification for Q1 supporting docs (10-day deadline).
- Document uploaded via WhatsApp and forwarded to INFO for triage.
- German tax desk review in progress. Awaiting Diego's response on translation handling.
- Next step: prepare audit appendix package and confirm by EOD.
Channel:
Replying via WhatsApp to Klaus Weber